BECAUSE YOU'RE WORTH IT!

This is our Customer Care Policy  - we mean it and we mean business!

THE IKD MISSION STATEMENT...

IKD will endeavour to provide the highest standard of products and services to all of our Clients, from the initial point of contact through to the completion of the project, and beyond.

We will continue to recognise that every Client has their individual aspirations, and will listen to establish what it is they want, rather than tell them what they can have.

All Customers will be treated courteously with honesty and respect, with a view to establishing a close working relationship, based on trust.

IKD will remain committed to the principle of continuous improvement and will invest in the best training, equipment and materials to ensure that every potential is fulfilled.

We will work strenuously to ensure that budgets and timescales are adhered to, whilst every effort will be made to enhance our work by clearing up after ourselves and leaving the premises in (at least) a similar level of cleanliness and order.

Our quotations and invoices will continue to be clearly written and comprehensive in detail, with any administrative queries being handled effectively and professionally.

Any after sales queries or problems will be dealt with as quickly, fairly and efficiently as possible. IKD wish to enjoy the continued pride we have in our after sales customer care.

IKD will endeavour to recommend or co-ordinate only fully qualified and highly experienced third parties (i.e.: electricians, Gas Safe registered gas installers, plasterers etc) wherever possible. We have no interest in jeopardising our own hard-earned reputation on questionable (sub-contracted) tradesmen.

It is the long held ambition of IKD to be the benchmark by which our competitors are judged - and to continue trading for a generation, upon our good reputation alone

Please read what our Customers have said about us : testimonials

NEW GADGET ALERT!

We're very pleased to introduce our new - and competitively priced - gadget; the PowerPod, the worktop powerpoint solution, complete with a USB charging facility.  This is completely ideal for all kitchens, offices and even bedrooms!

Bomb to the bottom of the article if you want the price, but for those of you who want some more information, here goes:

> The PowerPod has two USB sockets, which makes it ideal for charging iPods and mobile phones.

> It has three 13 amp power sockets

> It is splashproof: IP54 protection. 

> Unlike other designs on the market, the PowerPod hides away when not in use and retracts whilst appliances are still plugged in - ideal for modern streamlined homes.  This flexible approach ensures your kitchen can maintain its sleek and refined lines.

> It has a slimline profile, so you need only cut a 92mm hole in the worksurface to install it - and it can be retro-fitted if your kitchen, office or bedroom surfaces are already installed.

> There's an illuminated on/off switch, complete with fuse protection.

> The height above the surface measures 331mm, width 100mm.

> Modern, durable and hygenic aluminium casing.

> Comes complete with a 3 pin plug and 1.5 metres of cable.  This means you need only cut a 92mm hole & plug the PowerPod into a standard domestic plug socket (within 1.5 metres of the Pod, obviously) - there is no Part P requirement with this unit.

We're about to install one in our kitchen showroom, so please feel free to come and take a look.  Now, I will amaze you with the price .... ready? ...

£99

> Price includes VAT, but excludes delivery or installation. 

> Next working day delivery to a mainland UK address is £15.

> Please enquire if you'd like a quotation for your PowerPod to be professioanlly installed.

> If you're trade, please ask us about the discount that will apply to you.

> Call Karan now on (01536) 415280 to order yours today - we have two deliveries a week, so no delay!